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Hoffman Estates High School

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iPad Repair and Assistance

 

Problem What you should do
iPad Support
App not working or general support is needed
Bring the iPad to the Technology Help Desk. Someone will be available to help.
Damaged iPads
Your iPad is damaged
Bring the iPad to the Technology Help Desk. A loaner iPad is provided while it is being repaired.
Lost iPads
Your iPad is lost or stolen
Report lost/stolen iPads to the Technology Help Desk. Lost/stolen iPads need to have a police report filed.
iPad Charging
Your iPad is not charged
iPads should be charged at night, but if not, charging stations are available at the Technology Help Desk.
iPad at home
You left your iPad at home
Get a pass from your teacher to go to the Technology Help Desk to check out a loaner iPad.
iPad Protection Plan
iPad Protection Plan

Cost is $25. Coverage starts on the date the protection plan is purchased and coverage ends on the first day of the next school year. This protection plan is purchased through myschoolbucks.com
For more information on the iPad Protection Plan, visit https://adc.d211.org/ipad-protection-plan.

Condition With Protection Plan Without Protection Plan
Damaged iPad (Cracked Screen, Broken Charging Port, etc.) First incident: $25 Quoted cost of repair or $199, whichever is lower
Lost/Stolen iPad As low as $75 with Police Report $349